quick email
  1. Invalid Input
You are here Regions Middle East/Africa South Africa

All Columns

All Columns

Page 1 of 7

How to avoid marriage guidance in outsourcing

How to avoid marriage guidance in outsourcing

Damn those pesky royals.  It looks like 2011 will see a royal fanfare in the form of nuptials between wistful William and squeaky-clean Kate. Under normal circumstances, I’d be filled with glee at the thought of a good

Inside Source | 17 December 2010 | Articles, Europe, UK, Global, All Columns,
Read More
Incest in the industry?

Incest in the industry?

Is it just me or has there been more movin’-and-shakin’ of people in the outsourcing industry of late?  Hardly a week goes by without an announcement in one form or another of a “strategic acquisition of senior

Inside Source | 17 December 2010 | Articles, Europe, UK, Global, All Columns,
Read More
Small and medium-sized businesses look towards Egypt

Small and medium-sized businesses look towards Egypt

India and China are not the only destinations around when it comes to building and growing an outsourcing industry. The Middle East is seen to be taking active steps to invest in a promising future for the outsourcing industry,

Martyn Hart | 16 December 2010 | Articles, Middle East/Africa, Egypt, All Columns,
Read More
Coming of age? Next steps for real estate outsourcing in Europe

Coming of age? Next steps for real estate outsourcing in Europe

Real estate outsourcing is a natural next step for European corporates seeking to reduce costs and improve operational efficiency, says Vincent Lottefier, Chief Executive Officer EMEA Corporate Solutions, Jones Lang

Jones Lang LaSalle | 13 December 2010 | Articles, Functions Other, Europe, Global, All Columns,
Read More
Telling the positive story of UK ITO trends

Telling the positive story of UK ITO trends

EquaTerra recently released the results of its 2010  UK IT outsourcing (ITO) service provider performance and satisfaction (SPPS) study. EquaTerra conducts annual ITO SPPS studies across all major European market segments,

Stan Lepeak | 10 December 2010 | Articles, Europe, UK, Global, All Columns,
Read More

How to avoid marriage guidance in outsourcing

How to avoid marriage guidance in outsourcing

Damn those pesky royals.  It looks like 2011 will see a royal fanfare in the form of nuptials between wistful William and squeaky-clean Kate. Under normal circumstances, I’d be filled with glee at the thought of a good

Read More
Incest in the industry?

Incest in the industry?

Is it just me or has there been more movin’-and-shakin’ of people in the outsourcing industry of late?  Hardly a week goes by without an announcement in one form or another of a “strategic acquisition of senior

Read More
Small and medium-sized businesses look towards Egypt

Small and medium-sized businesses look towards Egypt

India and China are not the only destinations around when it comes to building and growing an outsourcing industry. The Middle East is seen to be taking active steps to invest in a promising future for the outsourcing industry,

Read More
Coming of age? Next steps for real estate outsourcing in Europe

Coming of age? Next steps for real estate outsourcing in Europe

Real estate outsourcing is a natural next step for European corporates seeking to reduce costs and improve operational efficiency, says Vincent Lottefier, Chief Executive Officer EMEA Corporate Solutions, Jones Lang

Read More
Telling the positive story of UK ITO trends

Telling the positive story of UK ITO trends

EquaTerra recently released the results of its 2010  UK IT outsourcing (ITO) service provider performance and satisfaction (SPPS) study. EquaTerra conducts annual ITO SPPS studies across all major European market segments,

Read More
Thought leadership IS brand in the outsourcing industry

Thought leadership IS brand in the outsourcing industry

Ever hear about the International Index of Thought Leadership? It asks “opinion formers” in the U.S. and the UK to rank companies based upon characteristics common to thought leadership or high-impact organisations:

Read More
Immigration cap – is it really business-friendly?

Immigration cap – is it really business-friendly?

It’s been another busy week in the halls of power at Westminster, with the government’s decision to slash the number of migrant workers allowed to come to the UK causing a great deal of consternation.  David Cameron

Read More
Starting with risk in mind

Starting with risk in mind

Before we get too joyous with the festivities descending upon us, I thought it important to remind ourselves of what sourcing governance must be all about – managing risk. When I hear folk talking about the massive rewards

Read More
Skip the “pick and plunk” – use storyboards to plan your solution sell

Skip the “pick and plunk” – use storyboards to plan your solution sell

When responding to RFPs, service providers all too often fail to devote optimal thought-time to the presentation of a solution that fully addresses each prospect’s unique situation. Instead, they resort to the unfruitful

Read More
Keeping your users satisfied

Keeping your users satisfied

It probably passed you by, but 11 November was World Usability Day. Yes, I know there’s a special day for everything (the increasingly famous “Talk Like A Pirate Day” comes to mind), but World Usability Day does have a

Read More

Operational Efficiency in Financial Services

This conference brings together senior representatives from across the retail banking, consumer finance, general insurance and life assurance industries to debate the impact of the evolving business environment on operations.

Marketforce | 01 October 2010

Outsourcing to South Africa

From Zennovation, Zensar Technologies. "Zensar Technologies's Global CEO and Vice Chairman , Dr. Ganesh Natarajan speaks about how South Africa can grow as an outsourcing hub and how both India and SA can cooperate and work

OutsideSources | 08 September 2010

Europe 2010 - Delivering Inclusive Growth: Lessons from the Lisbon Strategy

A panel debate from the World Economic Forum in 2010. "Delivering Inclusive Growth: Lessons from the Lisbon Strategy The Lisbon Strategy launched in 2000 set the goal of making Europe the most competitive economy in the world

OutsideSources | 08 September 2010

France a Hub for Emerging Biotech Outsourcing Field

A Global Atlanta presentation on the development of a new hot spot for pharma outsourcing. "Contract Research Organisations are hired, often by larger pharmaceutical companies, to perform one of the most critical tasks in

OutsideSources | 08 September 2010

Outsourcing to China

A BNET.com special feature on doing business in the new economic superpower. "The benefits of outsourcing to China are clear; it can be both cost effective and efficient. However understanding the laws, navigating the

OutsideSources | 08 September 2010

Pitney Bowes: The Invoicing Efficiency Gap

The cost of invoicing, inbound and outbound is a significant one and despite the potential to save money through automation and digitisation, there is still a relatively small take-up rate and in Europe a massive 28 billion

Pitney Bowes | 13 December 2010

Aquira - a Client Case study

Aquira is a company that focuses on delivery - Delivery of results, delivery of improved performance, of reduced costs and ultimately delivery of improved profits. This brief paper illustrates the issues, objectives and

Aquira | 13 December 2010

Capita backs high-volume scanning to deliver best practice

UK’s premier Business Process Outsourting company installs industry-leading ibml ImageTrac In May 2006 Darren Diss, Scanning Bureau Manager at Capita Total Document Solutions, began his search for a solution to replace the

IBML | 15 September 2010

CDS Global achives ImageTrac ROI in less than two months

In June 2008 CDS Global, an international mid-sized business process outsourcer (BPO) with operations located in the UK, USA, Canada and Australia, was approached with a major business opportunity that presented senior

IBML | 15 September 2010

Océ Pfizer Case Study

How Océ Business Services’ document strategy helped Pfizer achieve best value from its Office Services Pfizer Inc, the world’s largest research-based pharmaceutical company, discovers, develops, manufactures and markets

OCE UK Ltd | 08 September 2010

community

Latest Comments

Twitter

Outsource Magazine BBC News - Spain recovering but reforms needed, says OECD - http://icio.us/veUf3U
ABOUT 11 HOURS AGO
Outsource Magazine New Article: Case Study: Direct Call and NewVoiceMedia http://bit.ly/gczosT outsourcing
ABOUT 12 HOURS AGO
Outsource Magazine New Article: The View from the Board: Editorial Board Roundtable Winter 2010 http://bit.ly/erNzTL outsourcing
Friday, 17 December 2010 13:02

outside sources

HR Sources

  • Profit-sharing 'leads to more workplace dissatisfaction'
  • Northern Rail workers to strike over bank holiday pay
  • FSA code gives UK 'world's toughest rules' on bonuses
  • Developing support staff to build their confidence and influence
  • In 'hired' spirits....Stella wins The Apprentice 2010

Finance Sources

Public Sector Sources