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Outsource magazine: thought-leadership and outsourcing strategy | August 21, 2014

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NBA Q&A: Jackie Fast, Slingshot Sponsorship

August 20, 2014 |

Jackie Fast is the Managing Director of UK-based strategic sponsorship agency Slingshot Sponsorship. Her organisation has been chosen as a finalist in the BlackBerry Business Enabler of the Year category at the 2014 National Business Awards; as part of Outsource‘s … Read More

NBA Q&A: Douglas O’Neill, Inntel

August 18, 2014 |

Douglas O’Neill is the owner and MD of meetings and travel management provider Inntel. His organisation has been chosen as a finalist in the BlackBerry Business Enabler of the Year category at the 2014 National Business Awards; as part of … Read More

NBA Q&A: John Jeffcock, Winmark

August 15, 2014 |

John Jeffcock is Chief Executive of Winmark, the European leader in network management. His organisation has been chosen as a finalist in the BlackBerry Business Enabler of the Year category at the 2014 National Business Awards; as part of Outsource‘s … Read More

NBA Q&A: Sarah Hitchcock, GeoLytix

August 14, 2014 |

Sarah Hitchcock is a partner at and responsible for all finance and operations within GeoLytix, offering bespoke location planning and strategy consultancy services. Her organisation has been chosen as a finalist in the BlackBerry Business Enabler of the Year category … Read More

NBA Q&A: Piers Daniell, Fluidata

August 8, 2014 |

Piers Daniell is the founder and MD of Fluidata, awarded a Queen’s Award for Innovation in 2014 for its contribution to solving the rural broadband issue in the UK. His organisation has been chosen as a finalist in the BlackBerry … Read More

Good news for EMEA outsourcing as activity hits record high

August 6, 2014 |

There are good tidings for the outsourcing industry, as the Q2 2014 EMEA ISG Outsourcing Index reveals that commercial outsourcing within the EMEA region boomed in the first half of 2014.

Not only are we seeing a 25% leap in … Read More

Fact-finding: outsource to add value (Part 2)

July 30, 2014 |

To read Part 1 of this article, click here.

In a really sensitive operational matter, or in a difficult disciplinary matter, or internal investigation, the lawyers might be brought in. This sometimes involves the organisation’s legal function; or even an … Read More

Fact-finding: outsource to add value (Part 1)

July 22, 2014 |

There is an urgent need for medium and large organisations to re-think their fact-finding systems for internal inquiries, complaints and disciplinary investigations. This affects areas such as FCA and other regulatory compliance, employment, health and safety issues, complaints processes, intellectual … Read More

Head-to-Head: Jef Loos & Eleanor Winn

July 16, 2014 |

It’s always great to be involved in ground-breaking research – especially when it’s backed up by some of the sharpest advisory minds in the space. Ahead of the release of Whitelane’s latest report on the UK’s ITO market, we asked … Read More

Legal Process Outsourcing: is it Maturing?

July 15, 2014 |

Legal Process Outsourcing (LPO) is an area of BPO that a few years back was being touted as a fast-growing and fast-evolving area of BPO – yet in 2014 it remains relatively immature, with a global market that is well … Read More