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Outsource magazine: thought-leadership and outsourcing strategy | July 28, 2014

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Fact-finding: outsource to add value (Part 1)

July 22, 2014 |

There is an urgent need for medium and large organisations to re-think their fact-finding systems for internal inquiries, complaints and disciplinary investigations. This affects areas such as FCA and other regulatory compliance, employment, health and safety issues, complaints processes, intellectual … Read More

Head-to-Head: Jef Loos & Eleanor Winn

July 16, 2014 |

It’s always great to be involved in ground-breaking research – especially when it’s backed up by some of the sharpest advisory minds in the space. Ahead of the release of Whitelane’s latest report on the UK’s ITO market, we asked … Read More

Legal Process Outsourcing: is it Maturing?

July 15, 2014 |

Legal Process Outsourcing (LPO) is an area of BPO that a few years back was being touted as a fast-growing and fast-evolving area of BPO – yet in 2014 it remains relatively immature, with a global market that is well … Read More

The Legal View: Contracting for Innovation

July 14, 2014 |

There is an old joke that lawyers write at length because they still think they’re being paid by the length of the legal conveyance. Stitched on the back of junior barristers’ gowns worn in England there is a quaint little … Read More

Compliance looks to LPO to avoid the regulatory enforcers

July 14, 2014 |

RoboCop’s ED-209 famously warned us back in 1987…: “You have 15 seconds to comply……….you are in direct violation of Penal code 1.13, Section 9”

Although the consequences of non-compliance for today’s corporate offenders are not quite as severe as those … Read More

Public sector driving the outsourcing sector in the UK

July 11, 2014 |

The UK public sector has spent almost double that of the commercial sector on outsourcing over the past two years.

In fact, our latest research reveals that the total contract value (TCV) of public sector outsourcing agreements broke the £50 … Read More

Consulting: a predictor of economic recovery for the UK

June 9, 2014 |

Judging by the MCA’s most recent data (out today) on the UK’s consulting industry, the British economy is growing – and also changing. This is an exciting moment.

First, the growth. In 2013, UK consultancies recorded their highest rise in … Read More

Getting the basics right: the UK government’s new Cyber Essentials Scheme

May 19, 2014 |

Spurred on by its analysis of cyber attacks against UK enterprises, the government has identified a series of basic technical controls that many businesses are failing to use to manage cyber risk. Whilst that might not come as a surprise, … Read More

OPINION: The IT profession in the UK needs more women

May 14, 2014 |

Women account for just 15-18% of IT professionals; a figure that has fallen significantly in recent years. We believe that this lack of women in the profession is a real threat to UK plc – and evidently so do others, as … Read More

Upping the game: how better practice can boost outsourcing’s standing in the UK…

April 25, 2014 |

Outsourcing has experienced a bad press recently, with unwelcome headlines and much greater public scepticism about whether it delivers improved results. In these debates, particularly in the public sector, facts are often in short supply, and emotion plays a powerful … Read More