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Outsource magazine: thought-leadership and outsourcing strategy | December 18, 2014

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Technology

The new-age Learning & Development professional

December 16, 2014 |

The Learning & Development (L&D) function in an organisation typically sits with the HR function or in business and, in some cases, is stand-alone. L&D has focussed on Leadership Development, training methodologies, soft skills training, technical training and the like. … Read More

UC EXPO 2015 launches with leading exhibitor and speaker line up

December 15, 2014 |

 

Everything a business needs for effective unified communication & collaboration

Imago Techmedia today announced that UC EXPO 2015, Europe’s largest unified communication & collaboration event, is now open for registration. The two day event encompasses the full … Read More

The Future of RPO: what’s next?

December 15, 2014 |

In the fourth and final installment of our video roundtable series ‘The Future of RPO 2015‘, our panellists get out their crystal balls for a look at what lies ahead for the recruitment process outsourcing space – and the collective … Read More

Kinetic BPO Wins Gold Award for Quality at International Quality Crown Convention in London

December 8, 2014 |

 

Dubai, United Arab Emirates: Kinetic BPO, the leading Company for Customer Experience and Business Process Outsourcing projects in the GCC, headquartered in Dubai, was awarded the prestigious Gold Award for Quality at the International Quality Crown (IQC) Convention … Read More

Innovation and its dance with modernity

December 1, 2014 |

The (accidental) discovery of an opportunity – to change year-date permissions as a run-up to the second millennium – opened up the technology world to anyone who could provision technically competent labour and resolve simple problems. The availability of thousands … Read More

The Future of RPO: how new technology is shaking up the hiring process (and everything else)

November 19, 2014 |

In the first chapter of our video roundtable series ‘The Future of RPO 2015’, the panel – featuring Jeanne MacDonald of Futurestep, Jerry Wright of WilsonHCG, ADP RPO’s Whitney Leaman and Carol Haag of PA Consulting Group, along with myself … Read More

Q&A: Steve Turpie

November 17, 2014 |

Steve Turpie has worked as a senior executive in Financial Services and Telecoms for two decades within Global Services, Finance & Operations. He was most recently Group Head of Sourcing and Procurement for Zurich Insurance. We caught up with Steve … Read More

Video Roundtable: The Future of RPO 2015

November 10, 2014 |

The world of Recruitment Process Outsourcing – and indeed hiring generally – is evolving at an extraordinary pace, driven by new technology, new partnership models, new applicant behaviours and the increasing depth of capability exhibited by the leading suppliers in … Read More

Robots With Ethics

October 31, 2014 |

Recently, on this site, Ravichandran Venkataraman wrote an evocative article on the impact that robotic process automation (RPA) will have on the nature of work across the world. Ravi also gave us his thoughts on what businesses and governments need … Read More

Setting up a world-class Global Business Services organisation: no easy undertaking!

September 12, 2014 |

Businesses leaders are increasingly presenting tougher challenges to their corporate functions: “Help me save money year-on-year” and “allow me to be more flexible so I can respond to external changes” are just two examples of what they are looking for. … Read More