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Outsource magazine: thought-leadership and outsourcing strategy | October 25, 2014

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Procurement

Helping suppliers fight back

September 26, 2014 |

The headlines are everywhere: “Suppliers being squeezed”, “Margins under pressure”. There are numerous tools and countless advisors helping buyers, but what support is available for suppliers trying to sell to these sophisticated buyers?

The 1990s saw the rise of strategic … Read More

Outsourcing Sourcing & Procurement operations

September 15, 2014 |

The digitisation of business led by disruptive SMAC (social, mobile, analytics and cloud) technologies is changing the fundamental foundation of how business is done. The fundamental strategies, processes, and financial structures need to change as organisations unbundle and decouple traditional … Read More

Top tips for setting up a shared service centre

August 21, 2014 |

The establishment of an internal shared service centre (SSC) – or the transfer of functions to a BPO, for that matter – is not a decision that can be taken lightly and with the mind-set that money can be saved … Read More

Building the foundations of success

July 29, 2014 |

During the recession, many financial services organisations chose to outsource more key services as this allowed them to avoid carrying overheads and the recruitment costs that full-time staff would engender. As the economy improves, most companies are moving towards a … Read More

Rethinking the Role of the Contract Process in Business Changing Initiatives

July 16, 2014 |

Changing your business is hard – not only from an operational or technical standpoint, but also from an organisational change management perspective.  Include some third parties in the mix in the form of outsourcing providers, systems integrators, etc., along with … Read More

Doing the sums on opportunistic behaviour

July 14, 2014 |

An incumbent supplier is invited to quote for some new work and submits a price that is more than double that of any other competitor. A client fails to provide feedback on a detailed proposal despite repeated requests. A senior … Read More

Embracing the world of RPO

June 16, 2014 | 1

Corporate HR departments are increasingly using Recruitment Process Outsourcing (RPO) services to transfer all or part of their recruitment activities to an external service provider. RPO providers bring forward deep recruiting capabilities that include well-qualified recruiters, processes, sourcing networks, technology … Read More

Getting the basics right: the UK government’s new Cyber Essentials Scheme

May 19, 2014 |

Spurred on by its analysis of cyber attacks against UK enterprises, the government has identified a series of basic technical controls that many businesses are failing to use to manage cyber risk. Whilst that might not come as a surprise, … Read More

European SSO Week 2014: First Thoughts

May 13, 2014 |

It’s that time of year again: the grandest spectacle in the European outsourcing calendar, the 14th Annual European Shared Services & Outsourcing Week, has rolled into town – in this case fair Dublin – and based on the experience of … Read More

Great expectations: getting commercial management right

April 30, 2014 |

 

 

 

 

 

IF you can keep your head when all about you Are losing theirs and blaming it on you, If you can trust yourself when all men doubt you, But make allowance for their doubting too;Read More