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Outsource magazine: thought-leadership and outsourcing strategy | August 30, 2014

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Offshoring

New frontiers in outsourcing: Sustainable Impact Sourcing

August 19, 2014 |

Several ancient philosophies say that only those who make a significant positive impact to the societies in which they operate can sustain over a long period of time. This has been proven time and again for both individuals – Buddha, … Read More

OPINION: A new world order beyond automation and offshoring

August 5, 2014 | 2

Centuries ago, many Indians believed that crossing the oceans is a sin. Even though they had built ships that could work in oceans, it was still felt that crossing the oceans was a sin. Of course, there are different views … Read More

The “I” Word: Innovation in the finance function – the Shared Service Centre as an innovation engine

July 17, 2014 |

The concept of innovation is something that has been at the heart of every SSC setup ever since the shared services and outsourcing industry got started in the last decades of the last century. From the outset, centres have been … Read More

Different Worlds, Different Ways (Part 2)

July 16, 2014 |

To read the first part of this article, click here…

In all three patterns the people involved need to be approached based on their professional, mental and emotional standing with regards to the outsourcing programme. Those who have fears and … Read More

Different Worlds, Different Ways (Part 1)

July 15, 2014 |

It is autumn 2013; we are in the Indian city of Pune. Twenty Indian project managers, business analysts and software engineers have gathered in a training room. They want to learn how they can successfully bring the cooperation with a … Read More

The financial case for local manufacturing

June 24, 2014 | 1

In the last 20 years, we’ve seen a massive wave of manufacturing jobs move to low-labour-cost countries. Now, many companies are beginning to question whether the cost differential offered by distant suppliers compensates for the cost of working with an … Read More

Malaysia: emergence of a new outsourcing destination

June 12, 2014 |

Recently when I was in Kuala Lumpur for one of my projects, I had a tryst with the developmental saga of Malaysia. Whether it was the infrastructure or the economic sentiment within industries, the country left an impact on my … Read More

Q&A: BVR Mohan Reddy, NASSCOM

May 8, 2014 |

Later this month, a trade delegation from the Indian National Association of Software and Services Companies (NASSCOM) will be presenting at the Nordic IT Sourcing & Innovation 2014 event in Stockholm, Sweden, as part of a broader mission to the region. Ahead … Read More

The next-generation shared service centre

May 1, 2014 |

Going up the value chain and providing value to business have been talked of since BPOs/shared service organisations started years ago. However, even now, many companies treat offshoring or BPO play as one that saves costs. Whilst that is true … Read More

IT Applications Services: the challenges today (Part 2)

April 29, 2014 |

Earlier this month I posted some thoughts arising from a roundtable debate involving various members of the advisory community looking at the IT Applications Services space. This article having prompted some good responses from readers, I thought I would follow … Read More