Image Image Image Image Image Image Image Image Image Image

Outsource magazine: thought-leadership and outsourcing strategy | July 23, 2014

Scroll to top

Top

NOA

Q&A: Kerry Hallard, National Outsourcing Association

January 2, 2014 |

At the end of a tumultuous year for our partners at the National Outsourcing Association, we thought we’d catch up with the Association’s new CEO, Kerry Hallard, to get the lowdown on the NOA’s new structure – and to find … Read More

National Outsourcing Association Awards 2013: the winners!

October 25, 2013 |

It’s that time of year again… The National Outsourcing Association Awards (NOAAs) took place last night (24th October) at the Park Plaza Riverbank Hotel in London, summoning the good, the great and the downright fantastic of the outsourcing space. Celebrating … Read More

Book Learning: NOA Pathway

December 13, 2012 |

This article originally appeared in Outsource magazine Issue #30 Winter 2012

The NOA’s Outsourcing Works campaign continues to highlight the value of outsourcing, when of course it is the right strategy and when it is designed, built and managed successfully. … Read More

NOA Awards 2012 winners announced

October 26, 2012 |

The National Outsourcing Association Awards (NOAA) 2012 sponsored by Wipro took place last night, October 25 in central London. Every year these awards seek out and spotlight both best practice and excellence in outsourcing across the buy-side, sell-side and advisory … Read More

National Outsourcing Association Awards 2012: shortlist announced

September 12, 2012 |

The shortlist for this year’s National Outsourcing Association Awards is now out – and, once again, some of the biggest names in the space are competing to triumph on one of the biggest nights of the European outsourcing calendar. This … Read More

The Power of Two (Part 2)

July 2, 2012 |

This article originally appeared in Outsource Magazine Issue #28 Summer 2012

Both Anne Marie Forsyth and Sidney Yuen have devoted a big part of their careers to building up two of the leading industry associations for customer experience, as Chief … Read More

Talking Heads

July 2, 2012 |

This article originally appeared in Outsource Magazine Issue #28 Summer 2012

 

In recent months a debate has arisen around the utility – or otherwise – of the term “outsourcing”: is that one word sufficient, or appropriate, to describe … Read More

The Legal View: Breaking Up

April 5, 2012 |

This article originally appeared in Outsource Magazine Issue #27 Spring 2012

The recent High Court judgment in AstraZeneca (AZ) v IBM (22/11/11), in which the Court was required to interpret the exit provisions in an IT outsourcing contract, serves as … Read More

How Diversey and Wipro are creating an ITO (r)evolution

January 12, 2012 |

The (r)evolution in the outsourcing industry is happening. Innovative win-win outsourcing relationships are replacing traditional cost-focused procurement methods.  The University of Tennessee calls these innovative approaches “Vested Outsourcing,” because the company and the service provider work together to align the … Read More

NOA Awards 2011: the winners…

November 11, 2011 |

The National Outsourcing Association Awards (NOAA) 2011 took place November 10, 2011 in London. Celebrating excellence and best practice in outsourcing across the buy-side, sell-side and advisory spaces, the eighth installment of the NOAA took a sub-continental theme, with comedian Imran … Read More