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Outsource magazine: thought-leadership and outsourcing strategy | March 29, 2015

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DIY IT: is insourcing a good idea?

March 19, 2015 |

Over the last decade, outsourcing IT has become an increasingly routine decision about which provider to use and how. The outsourcing industry has seen enviable growth rates and its outlook remains bright. Yet, a trend is emerging where a number … Read More

Q&A: Srikrishna Madhavan, Xchanging

March 6, 2015 |

Srikrishna “Sri” Madhavan is President – Business Processing Services at Xchanging. Ahead of our Editor’s Roundtable on ‘How finance is leveraging technology’, we got together with Sri to get his take on some of the key trends at play in … Read More

Nordics 2015 – Driving Value & Performance

February 24, 2015 |

Fantastic news for anyone involved in support services in the Nordic region! Outsource is delighted to announce the launch of the first event in its Global Business Services Roadmap series with KPMG: ‘Nordics 2015 – Driving Value & Performance!’, taking … Read More

How much does it cost not to have to talk to you?

February 12, 2015 | 1

This may seem like an odd question to ask a service provider, but I think it sums up my feeling towards many of the IT services– such as desktop support, network provision and basic application maintenance — that are regularly … Read More

The impact of sourcing trends on governance (Part 1)

January 8, 2015 |

Many organisations are not able to get the maximum value from IT sourcing and pursue a variety of sourcing options in an attempt to optimise their return. Sourcing trends such as multi-vendor outsourcing, shared service centres and cloud services are … Read More

System Rollback Solution: Restore System Remotely Using Stable Disk Images

November 11, 2014 |

 

Apriorit and Fractalia, a Spanish IT company, a leader in robust and effective solutions for managing and controlling large networks of computers, started their partnership with a project of developing a software fault tolerance solution for specialised and … Read More

Bring Your Own Challenges

November 3, 2014 |

From reliable surveys and less dependable anecdotes in most major markets, including the UK and the US, opinions point to the almost inevitable expansion of BYOD – Bring Your Own Device – as a cost-saving model for employers. Mobile device … Read More

Designing a succession plan for IT outsourcing

October 16, 2014 |

Before outsourcing, a company will nurture their own talent to achieve their key technology goals, such as developing a strong IT strategy and architecture, forming sound IT business relationships and optimising functions.

Technology leadership is groomed through professional development, with … Read More

The Indian IT industry: challenges within

August 29, 2014 | 2

In the last two decades the IT and IT-enabled services (ITES) industry in India has grown at an astounding rate and created significant value for stakeholders – as well as having contributed immensely to the Indian socioeconomic scenario. While poverty … Read More

NBA Q&A: Damon Crawford, Outsourcery

August 21, 2014 |

Damon Crawford is the Sales and Marketing Director of cloud computing and unified communications provider Outsourcery. His organisation has been chosen as a finalist in the BlackBerry Business Enabler of the Year category at the 2014 National Business Awards; as … Read More