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Outsource magazine: thought-leadership and outsourcing strategy | April 20, 2014

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Contracting for innovation: how, what, who, when?

April 16, 2014 |

Innovation has been prized within business for as long as I can remember. However when applying this science, process and culture to the outsourcing environment, it is clearly still in its infancy. There is seemingly a major lack of understanding … Read More

Harnessing the IT Revolution

April 15, 2014 |

Digital, cloud, big data and analytics, “consumerisation” and other innovative information technologies are catalysts for the transformation of all kinds of organisations. How well those organisations harness these technologies is now determining who wins and who loses.

IT is now … Read More

Scanning the Horizon: Business Continuity Challenges

April 9, 2014 |

Machines and technology are usually at the centre of all that we do. In the office the work we perform is largely done using a computer – and if you’re out of the office, then it is either on a … Read More

The Ascent of Business

April 2, 2014 |

Business is evolving, perhaps at a faster pace now than at any time since the advent of the assembly line, driven by a nexus of technological advances, an ever-deeper understanding of best practice and process excellence, and the ongoing revolution … Read More

RE: Strategy

March 26, 2014 |

Outsourcing corporate real estate functions to save money is the right move for the wrong reason. It’s a strategy that may appear successful at first, but will eventually leave a company in an inferior competitive position. Over the past ten … Read More

Ingredients for European growth

February 28, 2014 |

The economic mood across Europe is looking up; in fact we’ve seen businesses report better performance compared to their competitors in the last two years. As this optimism has grown, so too has the willingness of businesses to invest in … Read More

Robotic Process Automation for utilities

February 14, 2014 |

Robotic process automation (RPA) is currently the hot topic in outsourcing. Whether an organisation’s driver is the very significant cost reductions such automation brings, the in-year payback, the relatively discreet (and therefore low-risk) implementations, or the markedly improved quality, the … Read More

Open innovation: grasping the nettle

January 23, 2014 |

Innovation has become a familiar business buzzword, but ‘open innovation’ – looking beyond company boundaries for new ideas and inspiration – is a relatively new concept, and it’s something CEOs and business leaders should really start taking notice of.

It’s … Read More

High Stakes: Getting IT Governance Right…

January 2, 2014 |

From microbusinesses to multinational corporations, every organisation will employ an outsourcing strategy at some point. Chances are that this strategy was met with a degree of resistance from at least one of the stakeholder groups. Having stakeholder buy-in, and eventual … Read More

Is Infrastructure Necessary?

January 2, 2014 |

In November 2013, Outsource co-hosted a breakfast roundtable with IBM, addressing the question “Is Infrastructure Necessary?” This intentionally provocative title proved to be the inspiration for a very wide-ranging discussion; the attendees – comprising senior IT professionals from a broad … Read More