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Outsource magazine: thought-leadership and outsourcing strategy | April 16, 2014

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Contracting for innovation: how, what, who, when?

April 16, 2014 |

Innovation has been prized within business for as long as I can remember. However when applying this science, process and culture to the outsourcing environment, it is clearly still in its infancy. There is seemingly a major lack of understanding … Read More

How a comprehensive commercial approach can deliver a rapid solution for failing, broken or underperforming contracts

April 15, 2014 |

How many times have you been faced by a seemingly insurmountable problem with a key contract which is soaking up valuable management time and distracting attention away from the delivery of service, either as a provider or buyer of service?

Read More

A marriage made in Heaven or a one-night stand? (Part 1)

April 14, 2014 |

The Office of National Statistics [1] tells us that 40 per cent of marriages are expected to end in divorce by the 20th wedding anniversary, of which six per cent are due to the death of a spouse. Sixteen per … Read More

Exiting a contract: the grey area

April 2, 2014 |

For something that causes so much pain, exiting an outsourcing contract receives surprisingly little attention during a negotiation. Termination, step in rights, damages and other more colourful legalese receive all the glamorous scrutiny leaving the exit itself somewhat neglected.

Furthermore, … Read More

The Legal View: Does Outsourcing’s Silver Lining Have A Cloud?

March 28, 2014 |

A lot has been written in recent times about the impact of cloud computing upon outsourcing; in a commercial and business sense, discussion has focussed on how the shift of operations into the cloud can break the dependence upon heavily … Read More

Are contracts the enemy of good relationships in outsourcing?

March 24, 2014 | 2

“I lost a deal of $20M; the contract was over 50 pages and incomprehensible to the parties needing to do the business. The attorneys for the two organisations remained at loggerheads because neither understood the other’s position, and one did … Read More

Businesses have never had a better opportunity to renegotiate outsourcing contracts

March 21, 2014 |

In 2014, with a record number of outsourcing contracts due to expire, there has never been a better time for companies to renegotiate outsourcing deals to seek better terms and increase profitability. The outsourcing market, which is still largely dominated … Read More

Prepare for renegotiations in 2014

January 14, 2014 |

As the tradition of making New Year’s resolutions testifies, the passing of a year often inspires the need for change. However, in 2014, there is set to be more change than ever before, as our research shows that the number … Read More

Outsourcing in a Troubled Economic Environment

January 3, 2014 |

At the beginning of December, Outsource hosted a webinar featuring Mark Lewis – Partner and Head of Outsourcing Practice at Berwin Leighton Paisner – speaking on a number of possible challenges arising as a result of economic difficulties impacting upon … Read More

Trumping Price-Only with Best Value

January 2, 2014 | 1

It is likely that no other subject gets as much attention when two companies are entering, or extending, their outsourcing business relationship as the effort to come up with a fair pricing structure. Money is money after all, and money … Read More