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Outsource magazine: thought-leadership and outsourcing strategy | April 18, 2014

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Cloud Computing

Five challenging demands in your next RFP

April 2, 2013 |

I read Stephanie Overby’s post on CIO.com, IT Outsourcing Customers Get What They Pay For, Not What They Want a couple of weeks ago. And I agree with Phil Fersht, HfS Research CEO, saying “Quality service providers must make real … Read More

A changing landscape on top of consistent bedrock

March 18, 2013 |

I’m no attorney/barrister but I have dealt with enough contracts in my years to have a pretty good understanding of the topic. First and foremost one should understand there is no ‘standard contract’ in the context of one that can … Read More

Inner Circle Guide to Cloud-Based Contact Centre Solutions

October 23, 2012 |

Written by ContactBabel, this guide covers why cloud computing is hot, drivers for cloud solutions, implementation, use and the market landscape.

Click here to download

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What are the key trends in the Application Development Outsourcing space today?

October 8, 2012 |

This article originally appeared in Outsource Magazine Issue #29 Autumn 2012.

There has been lots of talk about how much cloud computing will change the IT industry.

You don’t have to be far-sighted to realise the impact that cloud computing … Read More

Head-to-Head: Ian Moyse & Daniel Thomas

October 4, 2012 |

This article originally appeared in Outsource Magazine Issue #29 Autumn 2012

If one word above all others has dominated the outsourcing space over the last year, it’s been “cloud”. But even though the cloud has now firmly embedded itself in … Read More

Now, where did I put your data? (Part 2)

October 1, 2012 |

To read the first part of this article, click here.

When using public clouds which are offered globally to a range of audiences from enterprise companies through to small businesses and consumers there is a risk of data leaving the … Read More

Now, where did I put your data? (Part 1)

September 24, 2012 |

When considering cloud the inevitable security questions arise around where your data centres are, what happens to my data and how I can ensure the decision I am making does not expose us to risk. Blatantly ignoring cloud in today’s … Read More

Online email system for tangible savings

September 19, 2012 |

Leading food manufacturer benefits from standardising their email and calendaring solution. Based near the famous Bodmin Moor in North Cornwall, UK, Proper Cornish has been the leading manufacturer of handmade Cornish pasties for the past twenty-one years.

Read the … Read More

Will my SMB data be safe with Office 365?

September 18, 2012 |

There has been a lot of talk about the safety and security of data within the Cloud and the ownership of that data when it leaves the Company and is hosted by a Cloud Provider on data centres in … Read More

Introducing Office Web Apps

September 13, 2012 |

This short video introduces Office Web Apps; often the forgotten part of your Office 365 subscription. Office Web Apps allows you to access, edit and share Word, Excel, PowerPoint and OneNote documents online from almost anywhere. This video looks … Read More