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Outsource magazine: thought-leadership and outsourcing strategy | November 20, 2014

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Roadmap to Customer Loyalty

Percepta UK Ltd

Partner-supplied content

Moving towards Customer Loyalty
One of the main business objectives all over the world is how to grow in a cost effective way. There has been alot of talk over the past few years about word of mouth marketing and the positive impact this can have on the achivement of this objective1. This paper provides details on a programme called RoadmapTM; a series of steps that when completed, consistently improves the amount of word of mouth marketing you receive by increasing the number of advocates to your brand… Click here to download the PDF



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