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Outsource magazine: thought-leadership and outsourcing strategy | December 20, 2014

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Futurestep predicts top five talent acquisition trends for 2015

December 17, 2014 |

 

Los Angeles, 17 December, 2014 – Futurestep, a Korn Ferry (NYSE:KFY) company specialising in high-impact recruitment solutions, has revealed its predictions for the talent management industry in 2015. Based on insights from 12 global experts, the list reflects … Read More

UC EXPO 2015 launches with leading exhibitor and speaker line up

December 15, 2014 |

 

Everything a business needs for effective unified communication & collaboration

Imago Techmedia today announced that UC EXPO 2015, Europe’s largest unified communication & collaboration event, is now open for registration. The two day event encompasses the full … Read More

Wipro Digital positioned in the ‘Winner’s Circle’ of HfS Blueprint Report on Marketing Operations and Digital Customer Experience Management

December 15, 2014 |

 

Wipro Digital recognized for its capabilities to design and deliver digital transformation focused on the end customer.

Bangalore, India and London, United Kingdom, December 11, 2014 – Wipro Digital, the digital transformation business of Wipro Ltd. (NYSE:WIT), … Read More

Kinetic BPO Wins Gold Award for Quality at International Quality Crown Convention in London

December 8, 2014 |

 

Dubai, United Arab Emirates: Kinetic BPO, the leading Company for Customer Experience and Business Process Outsourcing projects in the GCC, headquartered in Dubai, was awarded the prestigious Gold Award for Quality at the International Quality Crown (IQC) Convention … Read More

HR and Workforce Analytics: Harnessing the Power of Data for Business Success

December 2, 2014 |

 

In a recent study on global trends in HR, business and HR leaders quoted the workforce analytics among their top priorities for 2015, recognizing the business value of people data and insight. Already in 2013, organizations increased their … Read More

Sitel creates 11,000 new career opportunities worldwide

December 2, 2014 |

 

Plans include 1,200 posts in the UK as global customer care leader gains momentum and hires for growth.

  London, UK, 2 December 2014 — Sitel, a leading global customer care provider, today announced plans to hire approximately … Read More

Omni-channel customer care: what do customers expect from you?

November 28, 2014 |

 

The customer of 2014 demands 24/7/365 support and expects it anytime, anywhere and from any device. This generation of shoppers simply wants service their way. They expect companies to solve problems quickly and they expect to enjoy themselves … Read More

Parseq strengthens expansion plans with key marketing and HR appointments

November 27, 2014 |

 

Parseq, the leading business process outsourcer (BPO), has strengthened its executive team with the appointment of Lian Chambers as marketing director and Louise Cope as group human resources director.

Lian, who has been head of marketing since June … Read More

Parseq scoops NOA Award for innovation

November 21, 2014 |

 

Parseq has been confirmed as this year’s most forward thinking member of the business processing world after collecting the accolade of Innovation in Outsourcing at this year’s National Outsourcing Association (NOA) Awards.

The award recognised Parseq’s ground-breaking work … Read More

National Business Awards 2014: winners revealed!

November 12, 2014 |

 

Over 1200 business and thought leaders gathered at the Grosvenor House Hotel on Park Lane last night, as the winners of the 2014 National Business Awards were revealed at the thirteenth annual gala dinner ceremony.

Hosted by Sky … Read More