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Outsource magazine: thought-leadership and outsourcing strategy | October 25, 2014

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Different Worlds, Different Ways (Part 2)

July 16, 2014 |

To read the first part of this article, click here…

In all three patterns the people involved need to be approached based on their professional, mental and emotional standing with regards to the outsourcing programme. Those who have fears and … Read More

Different Worlds, Different Ways (Part 1)

July 15, 2014 |

It is autumn 2013; we are in the Indian city of Pune. Twenty Indian project managers, business analysts and software engineers have gathered in a training room. They want to learn how they can successfully bring the cooperation with a … Read More

Where Is My Data? (Part 3)

April 17, 2014 | 2

To read the preceding section of this article, click here.

Cloud is too important a technological offering to ignore and whilst there are undoubtedly a number of considerations to address, none are insurmountable. Cloud technologies offer a great benefit when … Read More

Where Is My Data? (Part 2)

April 14, 2014 |

To read the first part of this article, click here.

In the USA the Department of Commerce in 2000 created the Safe Harbor framework to ensure organisations put appropriate controls in place for the protection of data, when handling European … Read More

Where Is My Data? (Part 1)

April 8, 2014 |

Cloud remains a hot subject and whether you love or loathe it, it’s not something you won’t have heard of or likely have had pushed your way.

Inevitably, when considering cloud, security questions arise – and certainly in the light … Read More

Omnichannel communication: anticipating and satisfying customer needs

January 31, 2014 |

It’s hard to believe that customer care for many companies once meant printing a 1-800 number on the side of a product package. Consumer service expectations have exploded. Today customers want the right information, delivered at the right time, over … Read More

2014 the year of working the profit and loss harder

December 16, 2013 |

CFO.com recently published an article around the Eight Top Issues for CFOs in 2014*. The number one consideration was to ‘avoid choking off revenue growth’ or put another way, focus on growth oriented cost management.

The article commented: “Corporate profit margins are close … Read More

Harmonising your suppliers and your business objectives

December 10, 2013 |

Modern businesses must effectively conduct an orchestra of suppliers, but can a disjointed procurement function ever ensure perfect harmony between the two?

A business is no longer governed solely by those who run it. As globalisation continues, a business … Read More

Top 5 tips for managing your virtualized/extended enterprise

December 2, 2013 |

Business has changed. Suppliers now account for 70 per cent of revenue expenditure. Innovation, IP and control no longer reside within YOUR business, but instead within your suppliers’. Yet blame, accountability and risk still firmly reside with you and … Read More

Mending a fragmented function. Colt Technology discuss how they repaired a disjointed procurement unit

November 27, 2013 |

Grahame Ball, Chief Procurement and Supply Chain Officer for Colt Technology Services Group, talks to Proxima’s Chris Gayner around the challenges behind re-building a fractured procurement function to support increasingly dynamic business demands.

Click here to read the full … Read More