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Outsource magazine: thought-leadership and outsourcing strategy | March 29, 2015

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Driving employee productivity and wellbeing in a future of ‘everywhere ergonomic’ technology

March 25, 2015 |

 

It’s difficult to avoid adverts or news stories about the amazing technological feats the modern ‘intelligent car’ can perform. One of the most impressive is that a vehicle can now ‘know’ its position on the road, sense when … Read More

UC EXPO 2015 event preview

March 23, 2015 |

 

UC EXPO 2015 held on the 21 – 22 April at Olympia in London is Europe’s largest Unified Communication & Collaboration (UC&C) event encompassing the full range of technologies and services required to enable more efficient connectivity and … Read More

A contract to transform

February 16, 2015 |

The UK government has been shocked by the weaknesses in its commissioning and contract management of services revealed by the G4S and Serco incidents. At a time that both public and private sectors depend ever more heavily on their service … Read More

UK business services sector: a national growth engine

February 4, 2015 |

New research commissioned from Oxford Economics and published by the BSA – the Business Services Association – reveals the impact of the business services sector at national, regional, and parliamentary constituency level, showing the sector as an engine for growth … Read More

2014 outsourcing market review and predictions for 2015

December 23, 2014 | 1

The last 12 months have produced a lot of highs in the outsourcing market, which has set the tone for 2015. Indeed, we saw one of the strongest years for outsourcing in EMEA in a decade with more activity across … Read More

UC EXPO 2015 launches with leading exhibitor and speaker line up

December 15, 2014 |

 

Everything a business needs for effective unified communication & collaboration

Imago Techmedia today announced that UC EXPO 2015, Europe’s largest unified communication & collaboration event, is now open for registration. The two day event encompasses the full … Read More

Wipro Digital positioned in the ‘Winner’s Circle’ of HfS Blueprint Report on Marketing Operations and Digital Customer Experience Management

December 15, 2014 |

 

Wipro Digital recognized for its capabilities to design and deliver digital transformation focused on the end customer.

Bangalore, India and London, United Kingdom, December 11, 2014 – Wipro Digital, the digital transformation business of Wipro Ltd. (NYSE:WIT), … Read More

Kinetic BPO Wins Gold Award for Quality at International Quality Crown Convention in London

December 8, 2014 |

 

Dubai, United Arab Emirates: Kinetic BPO, the leading Company for Customer Experience and Business Process Outsourcing projects in the GCC, headquartered in Dubai, was awarded the prestigious Gold Award for Quality at the International Quality Crown (IQC) Convention … Read More

OPINION: Getting beyond the doom and gloom – the talent challenge in UK local government

December 3, 2014 |

We have for many years in local government been struggling to retain in the profession talented and experienced children’s social workers. This is challenging work. Thankfully, cases such as Baby P are a rarity, but nonetheless, these staff face daily … Read More

Sitel creates 11,000 new career opportunities worldwide

December 2, 2014 |

 

Plans include 1,200 posts in the UK as global customer care leader gains momentum and hires for growth.

  London, UK, 2 December 2014 — Sitel, a leading global customer care provider, today announced plans to hire approximately … Read More