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Outsource magazine: thought-leadership and outsourcing strategy | April 20, 2014

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Where Is My Data? (Part 3)

April 17, 2014 |

To read the preceding section of this article, click here.

Cloud is too important a technological offering to ignore and whilst there are undoubtedly a number of considerations to address, none are insurmountable. Cloud technologies offer a great benefit when … Read More

Q&A: Mike Minahan, RAC

April 16, 2014 |

Mike Minahan is a director at the RAC, transforming part of the organisation via an implementation of a robotic process automation solution. As part of our series OutsourceXplores Post-Human BPO in association with Genfour, we got together with Mike to … Read More

Where Is My Data? (Part 2)

April 14, 2014 |

To read the first part of this article, click here.

In the USA the Department of Commerce in 2000 created the Safe Harbor framework to ensure organisations put appropriate controls in place for the protection of data, when handling European … Read More

Scanning the Horizon: Business Continuity Challenges

April 9, 2014 |

Machines and technology are usually at the centre of all that we do. In the office the work we perform is largely done using a computer – and if you’re out of the office, then it is either on a … Read More

Where Is My Data? (Part 1)

April 8, 2014 |

Cloud remains a hot subject and whether you love or loathe it, it’s not something you won’t have heard of or likely have had pushed your way.

Inevitably, when considering cloud, security questions arise – and certainly in the light … Read More

Coming Right Up: Predictions For The Year In Outsourcing

April 7, 2014 |

Deloitte has identified five major trends that are likely to impact the support services sector over the coming year. Based on key conversations with industry leaders and clients, most are already experiencing at least one of these trends and many … Read More

Supplier diversity: coming of age in the UK

March 21, 2014 |

Supplier diversity, originating in the US, is now gathering momentum in the UK. Indeed in a recent procurement conference it was the general view that supplier diversity was the next happening thing and something that companies needed to embrace.

At … Read More

Q&A: Una Du Noyer, IBM

February 25, 2014 |

Una Du Noyer is Executive Partner, Head of Technology Strategy UKI at IBM Global Business Services. Ahead of our webinar in association with IBM,A digital death – who will mourn the IT function?‘, we spoke with Una about the … Read More

Reshoring: the TUC perspective

February 24, 2014 |

The last 30 years have seen a steady decline in manufacturing in the UK and, increasingly, the transfer of back-office jobs overseas. Some argue that this is natural as heavy or low-skilled industries move production to countries where costs are … Read More

Location strategy: the case for Enterprise Footprint Optimisation

February 18, 2014 |

David Cameron’s comments at the recent World Economic Forum in Davos on the rise of re-shoring to the UK have certainly re-energised the debate about location strategy in boardrooms and the media.

The Prime Minister spoke of a chance for … Read More