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Outsource magazine: thought-leadership and outsourcing strategy | November 26, 2014

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Malaysia

Malaysia: emergence of a new outsourcing destination

June 12, 2014 |

Recently when I was in Kuala Lumpur for one of my projects, I had a tryst with the developmental saga of Malaysia. Whether it was the infrastructure or the economic sentiment within industries, the country left an impact on my … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 1

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

Malaysia: truly Asian

October 15, 2012 |

There is no doubt that the Malaysian tourism sector has benefited massively from the brilliant tourism campaign “Malaysia – Truly Asia”. Sometimes the brilliance of an advertising campaign is its inherent simplicity as the entire tourism sector has united behind … Read More

Martin Conboy at the IOS

October 24, 2011 |

Outsource columnist Martin Conboy, President of the Australian Business Process Outsourcing Association, speaks at The International Outsourcing Summit (IOS) held in Manila, Philippines in October 2011…

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Fleming Gulf Conferences

September 13, 2011 |

With a rich history of producing high quality, industry specific business events around the world , Fleming Gulf Conferences is one of the leading names in the business intelligence industry.

Our dynamic team of conference professionals have been responsible for … Read More

Recruitment challenges in Asia Pacific: the sustainability of talent acquisition?

August 18, 2011 |

Last week I was meeting with HR and business leaders to understand how their talent acquisition strategies were coping with the pressure for growth in Asia, specifically greater China. In this short article I will discuss the key trends and … Read More

Q&A: Chandran Nair

June 2, 2011 |

Chandran Nair is a Malaysia-born environmentalist, the founder of the Global Institute For Tomorrow (GIFT), and an internationally recognised speaker on globalisation and related issues. His latest book, Consumptionomics: Asia’s Role in Reshaping Capitalism and Saving the Planet, was published … Read More

TCS signs IT deal with MAS

November 30, 1999 |

IT Services Management was one of the first business processes to benefit from outsourcing, perhaps because the skills required to run an IT operation are so specialist. So the March agreement for TATA Consultancy Services (TCS) to take on the … Read More

Gartner names offshore Top 30

November 30, 1999 | 2

While India remains the prime location for IT offshoring, new contenders have entered the market, according to analyst firm Gartner, which has published a list of 30 destinations for outsourcing.

The countries were rated according to 10 criteria that will … Read More