Outsourcing airline back office and services

The airline industry has suffered great problems and disruptions in the last years. With the onset of the internet, things have become faster and more precise but also more complex to process. With a myriad of complex relationships between … Read More

The difference between nearshore and offshore outsourcing

The advantages of outsourcing are well known to some industries who choose this as the best option for providing constant quality support to their clients.

There is however a difference between outsourcing software development to an offshore distant country … Read More

Why outsourcing to Malta makes sense

The Maltese islands are a small cluster of 3 islands located in the centre of the Mediterranean. The islands have historically been strategically important for many reasons. The islands are a melting pot of cultures including European cultures, north … Read More

Ariba

Ariba, Inc. is the world’s business commerce network. Ariba combines industry-leading cloud-based applications with the world’s largest web-based trading community to help companies discover and collaborate with a global network of partners.

Using the Ariba® Network, businesses of all sizes … Read More

Centrecom

Centrecom is a multi-lingual International Business Process Outsourcing (BPO) company offering back and front office services through our Contact Centre based in Luqa, Malta.

We know that our clients are unique both in their requirements and objectives, so we create … Read More

IT services contract activity drops to ten-year low

In 2012, the number of IT services contracts tracked by Ovum fell to its lowest level for ten years, as the industry continued to struggle in the aftermath of the global economic downturn. The lack of activity also contributed to … Read More

From East to West

This article originally appeared in Outsource magazine Issue #31 Spring 2013.

Indian-oriented service providers are looking with great interest at Continental Europe – and this interest extends to acquiring to grow their presence in the region. This was one of the … Read More

UK public sector outsourcing dominates the European market

ISG has released figures which confirm that the public sector outsourcing market is thriving. The UK is now the biggest outsourcing market outside of the United States, with the number of outsourcing contracts taken out in the public sector increasing … Read More

Big data opportunities for outsourcing companies in the European utilities sector

Utilities companies’ stocks were once considered the quintessential safe widow-and-orphan stock i.e. one that pays high dividends and carries low risks. However, electricity companies are increasingly undergoing material operational changes as they respond to regulatory constraints, demand fluctuations, price volatility … Read More

Xchanging

What we are

Xchanging provides business processing, technology and procurement services internationally for customers across multiple industries.

What we do

Xchanging brings innovation, thought leadership and passion to its customers’ businesses so as to enhance performance and value. Our values … Read More