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Outsource magazine: thought-leadership and outsourcing strategy | April 16, 2014

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Egypt

Visions of the Future: The Next Decade in BPO

July 5, 2013 |

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

Newly emerging offshore centres move centre-stage

February 17, 2012 |

A consistent theme at outsourcing conferences and the topic of discussion at seminars and web forums is the rise of China and India as outsourcing powerhouses. However, while the outsourcing giants of each country are likely to play a bigger … Read More

A Cry for Help

March 30, 2011 |

It is late one night in early February. Inside Source is in bed, stretching luxuriously and yawning. Another long hard day at the outsourcing mill is coming to an end. The great black curtain of sleep is sliding down – … Read More

Events in Egypt: A not-so-subtle reminder on the importance of actively managing geopolitical risk in global sourcing

February 7, 2011 |

While Egypt today is still a bit player in the global sourcing market, recent and ongoing events in the country are a reminder that monitoring and managing the risks associated with offshore and global sourcing – tasks often discussed but … Read More

Sourcing unravels in the Arab world

February 2, 2011 |

Just about anyone can write a piece about current events and even go so far to paint the future. Heaven knows that prophesy is seldom remembered or referred back to. Then there are those that articulate the “would have, could … Read More

Beneath the Surface

January 27, 2011 |

Ossama Nazmi, Xceed’s VP Marketing & Business Development, looks at critical elements of the RFP process and the sustained importance of due diligence.

 

Labour arbitrage, risk mitigation, cost reduction, skill hunt, new revenue generation, increased capital productivity: all derivatives … Read More

Small and medium-sized businesses look towards Egypt

December 16, 2010 |

India and China are not the only destinations around when it comes to building and growing an outsourcing industry. The Middle East is seen to be taking active steps to invest in a promising future for the outsourcing industry, particularly … Read More

Pharaoh Trade

December 15, 2010 |

The most populous Arab country is flexing its outsourcing muscles thanks to a combination of linguistic capability and sheer determination… So how far can Egypt go?

 

It’s been a great year for Egypt’s outsourcing and service delivery space. Rarely … Read More

Etisal International

November 15, 2010 |

At Etisal we understand the uniqueness of your business needs, that is why Our Call center outsourcing solutions is structured to exactly match your needs and provide the flexibility and responsiveness that makes you feel we are part of your … Read More

Is there any value to being Number 1?

October 15, 2010 |

As a small child I remember standing back-to-back with my dad and measure my growth.  Each time, I was successively closer to reaching his height.  It seemed as the days wore on and slow gradual progress was made it meant … Read More