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Outsource magazine: thought-leadership and outsourcing strategy | March 3, 2015

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Asia/Pacific

Monetising Big Data in Telecoms World Summit 2015

February 18, 2015 |

 

Monetising Big Data in Telecoms World Summit 2015 taking place on 20-21 April 2015 in Singapore draws together highly-regarded expert speakers from across the ecosystem of telecommunications industry and big data analytics solutions providers to present to … Read More

Eleven Telecom Operators Sharing Case Studies and Perspectives Monetising Big in Telecoms World Summit 2015

January 28, 2015 |

 

Senior Directors from 11 telecom operators namely Aircel, Bedigital, Bharti Airtel, Celcom, Digi, Globe Telecom, Indosat, StarHub, True Corporation, Vodafone & XL Axiata will be sharing case studies and perspectives on how to monetise internal and external big … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 1

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

Quality trumps cost-cutting in outsourcing shift

May 29, 2013 |

Businesses are increasingly prioritising quality over cost in terms of which countries and which firms they turn to for their outsourcing needs. Companies are seeking more sophisticated skills and capabilities to adapt to the ever-faster pace of change in business … Read More

Xchanging

February 6, 2013 |

What we are

Xchanging provides business processing, technology and procurement services internationally for customers across multiple industries.

What we do

Xchanging brings innovation, thought leadership and passion to its customers’ businesses so as to enhance performance and value. Our values … Read More

Hangzhou Municipal Foreign Trade & Economic Cooperation Bureau

November 14, 2012 |

Hangzhou was defined as the “China Service Outsourcing Demonstration City” in February 2009. It is also one of 21 software industry base cities in mainland China. It has currently formed the several industries including telecommunication, software, integrated circuit, digital TV, … Read More

China is good to go

November 1, 2012 |

With economic globalisation and international industrial restructuring, the world service trade market has gained momentum and as a result industrial restructuring has gained speed.

As a result, emerging industries such as ITO, BPO, and KPO have gradually become the mainstream … Read More

Malaysia: truly Asian

October 15, 2012 |

There is no doubt that the Malaysian tourism sector has benefited massively from the brilliant tourism campaign “Malaysia – Truly Asia”. Sometimes the brilliance of an advertising campaign is its inherent simplicity as the entire tourism sector has united behind … Read More

Loss of Australian competitiveness irreversible

August 30, 2012 |

Former Australian Treasury Secretary Ken Henry has cautioned Australian businesses that the resources boom fuelled by Asian demand has transformed the structure of the Australian economy so deeply that the lack of competitiveness suffered by foreign exchange and trade-exposed industries … Read More

BPAP

August 6, 2012 |

The Business Processing Association of the Philippines (BPAP) is the umbrella association for the IT-BPO and GIC (Global In-House Center) industry in the Philippines. BPAP serves as the one-stop information and advocacy gateway for the industry.

With approximately 300 industry … Read More