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Outsource magazine: thought-leadership and outsourcing strategy | April 25, 2014

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HR

View all articles on HR and Human Resources Outsourcing (HRO)

2014: the year that HR leaders future-proof their businesses

April 8, 2014 |

2013 was a year that saw businesses around the world continuing to linger in an uncertain economy, causing many to reassess their expenditure across all departments – with the recruitment and talent management sector being no exception. 2014, however, is … Read More

What does the future hold for HR outsourcing?

March 21, 2014 |

When it comes to the future of HR as a function, you don’t have to look far to find predictions, research, and in-depth analysis of trends and opportunities. It’s long since been accepted that HR practitioners need to step away … Read More

HR payroll: what are today’s challenges?

January 7, 2014 |

Today’s challenges for payroll follow a common theme across all support functions. It is expected to be more cost-effective while delivering better quality – essentially, it needs to do more for less. An additional complication is that payroll must meet … Read More

You, Robot?

January 6, 2014 |

Our series looking at ‘Post-Human BPO’ and the robotic revolution begins with an exploration of the impact automation technology is having – and will have – on end-user organisations and the outsourcing provider community: professionals, transform!

The past couple of … Read More

Outsourcing in a Troubled Economic Environment

January 3, 2014 |

At the beginning of December, Outsource hosted a webinar featuring Mark Lewis – Partner and Head of Outsourcing Practice at Berwin Leighton Paisner – speaking on a number of possible challenges arising as a result of economic difficulties impacting upon … Read More

What does innovation mean in BPO?

January 3, 2014 |

Innovation, in particular its application in outsourcing and the delivery of IT services, is one of those buzz words that you hear being bandied about with increasing frequency. The “I word” has progressed in recent years from being commonly included … Read More

Q&A: Kerry Hallard, National Outsourcing Association

January 2, 2014 |

At the end of a tumultuous year for our partners at the National Outsourcing Association, we thought we’d catch up with the Association’s new CEO, Kerry Hallard, to get the lowdown on the NOA’s new structure – and to find … Read More

TOP TEN: (More) Collective Outsourcing Nouns

December 20, 2013 |

Back in October, we published ‘Top Ten Collective Outsourcing Nouns’: ten humorous contributions from various (keenly anonymous) contributors from across our network. So popular was this extravaganza of calumny and frivolity that we leapt at the chance to drag the … Read More

In Transition

December 20, 2013 |

Transition refers to the period between the actual signatures of an outsourcing agreement until steady state is achieved. It is the time when the proverbial outsourcing “rubber meets the road” and outsourcing aspirations become reality – or not. Depending on … Read More

The future of employee research

November 20, 2013 |

The Future of Employee Research is an open-access project, carried out by Silverman Research, that uses the wisdom of crowds to generate insight about what the future may hold for this area of practice. It is, in itself, an effective … Read More