Image Image Image Image Image Image Image Image Image Image

Outsource magazine: thought-leadership and outsourcing strategy | January 30, 2015

Scroll to top

Top

Functions

More bang for your buck: four ways impact sourcing adds value to your outsourcing spend

January 29, 2015 |

In the past several years, socially responsible outsourcing has increased in scale and quality, becoming a commercially viable solution and an emerging market trend. Recognitions by the Global Sourcing Council, IAOP, the Rockefeller Foundation, plus research by Accenture, Avasant, Everest … Read More

It’s not in your budget… seriously…

January 27, 2015 |

The minute hand on the clock in our board room clicked slower and slower as our vice president of Human Resources, Billie, went through her diatribe promoting how effective and efficient her department was operating.  Closing out she said, “I … Read More

‘We were shocked at the immediate uplift in calls’ – Moneypenny Case Study – Newmans Solicitors

January 26, 2015 |

 

‘We were shocked at the immediate uplift in calls’ – Moneypenny Case Study – Newmans Solicitors

Based in London’s Mayfair and Horley, Surrey; Newmans Solicitors is a little bit different. With more than 40 years’ experience, the firm … Read More

A case for three parallels

January 26, 2015 |

Two models have become the most popular outsourcing options prevalent globally today: shared services, and third-party provisioning, alongside arange of other models across the spectrum spanning these two, driven either by a distinct pursuit for value, risk avoidance, co-creation or … Read More

Socially responsible global outsourcing

January 23, 2015 |

Since the first software contracts were outsourced to India in the late 1970s, global outsourcing has expanded across several dimensions. It has expanded geographically to encompass many new entrants in Asia, Africa and Latin America/Caribbean; and also marginalised areas in … Read More

Global business environment demands more from procurement

January 22, 2015 |

As the global macro environment improves and procurement leaders turn their attention towards corporate growth, pressure is mounting on conventional models of procurement.

Looking at the state of play in the industry amid signs of stronger growth in some parts … Read More

The S&OP Innovation Summit: Effective Cycles, Engaged Players

January 21, 2015 |

 

Over 200 S&OP professionals from industry leading companies are set to arrive at The Bellagio Hotel in Las Vegas, on January 28 & 29 for the S&OP Innovation Summit. The acclaimed summit brought to you by Innovation Enterprise, … Read More

Partner Q&A: Jan-Hendrik Adendorff, Adendorffs

January 21, 2015 |

Outsource interviews Jan-Hendrik Adendorff, founder of South African BPO specialist Adendorffs, on his company’s evolution and the nature of today’s outsourcing space – and what makes a perfect client…

Outsource: Jan-Hendrik, how did Adendorffs get started?

Jan-Hendrik Adendorff: I … Read More

India: free trade agreements back on top

January 20, 2015 |

When you speak with entrepreneurs and executives of India’s IT and IT Enabled Services sector, you hear enthusiasm only. Quite rightly so.

For example, Indian restaurant search service Zomato is in talks to raise about $100 million in a fresh … Read More

Breaking through the Lean Wall with situational coaching

January 20, 2015 |

In my view, Lean Leadership continues to represent the biggest challenge for organisations attempting transformational change. It is challenging because fully realising the value of Lean requires a change in how we think, work, behave and lead. Changing behaviours is … Read More