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Outsource magazine: thought-leadership and outsourcing strategy | September 2, 2014

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Q&A: Richard Cooper, Technology Trust

September 1, 2014 |

Richard Cooper is Director of Programmes for Technology Trust, an organisation set up to help charities gain access to and exploit the latest technology to further their missions. We got together with Richard to get his thoughts on how the … Read More

Typology of offshore outsourcing providers in Vietnam

September 1, 2014 |

I have been living and doing business in Vietnam for eight years now, and one of the most remarkable things is how the country and its people have managed to keep their very own identity throughout history.

I am always … Read More

The Indian IT industry: challenges within

August 29, 2014 | 1

In the last two decades the IT and IT-enabled services (ITES) industry in India has grown at an astounding rate and created significant value for stakeholders – as well as having contributed immensely to the Indian socioeconomic scenario. While poverty … Read More

NBA Q&A: Carl Churchill, NetPay Merchant Services

August 27, 2014 |

Carl Churchill is the Managing Director of NetPay Merchant Services. His organisation has been chosen as a finalist in the BlackBerry Business Enabler of the Year category at the 2014 National Business Awards; as part of Outsource‘s partnership with the … Read More

The 3Ps of inside-outsourcing

August 26, 2014 |

Inside-outsourcing occurs when a scope of work being outsourced is actually performed inside the walls of a customer’s facility, as opposed to being completed off-site. This minor difference adds a level of complexity to providing services, making the business very … Read More

NBA Q&A: Damon Crawford, Outsourcery

August 21, 2014 |

Damon Crawford is the Sales and Marketing Director of cloud computing and unified communications provider Outsourcery. His organisation has been chosen as a finalist in the BlackBerry Business Enabler of the Year category at the 2014 National Business Awards; as … Read More

Top tips for setting up a shared service centre

August 21, 2014 |

The establishment of an internal shared service centre (SSC) – or the transfer of functions to a BPO, for that matter – is not a decision that can be taken lightly and with the mind-set that money can be saved … Read More

NBA Q&A: Jackie Fast, Slingshot Sponsorship

August 20, 2014 |

Jackie Fast is the Managing Director of UK-based strategic sponsorship agency Slingshot Sponsorship. Her organisation has been chosen as a finalist in the BlackBerry Business Enabler of the Year category at the 2014 National Business Awards; as part of Outsource‘s … Read More

New frontiers in outsourcing: Sustainable Impact Sourcing

August 19, 2014 |

Several ancient philosophies say that only those who make a significant positive impact to the societies in which they operate can sustain over a long period of time. This has been proven time and again for both individuals – Buddha, … Read More

NBA Q&A: Douglas O’Neill, Inntel

August 18, 2014 |

Douglas O’Neill is the owner and MD of meetings and travel management provider Inntel. His organisation has been chosen as a finalist in the BlackBerry Business Enabler of the Year category at the 2014 National Business Awards; as part of … Read More