Exiting from a big deal mid-term

(This article was co-written with Mike Henley, an expert in shared services and outsourcing at PA Consulting Group.)

When IT outsourcing arrangements are underperforming, the impact on client organisations can be significant. Users can be prevented from doing their jobs, … Read More

Governance: practical steps to making it work

Profit warnings are nothing new to the outsourcing industry. Looking at the end of Q1 2013, FTSE support services and FTSE software and computer services companies are again the sectors reporting the highest number of profit warnings. With the sourcing … Read More

The shaky negotiator: vendor dilemmas

In almost all cases where small businesses go to external software development firms to build products or internal IT systems there is always a contract negotiation situation. In that, price becomes a very sticky point of contention. This happens in … Read More

Why outsourcing to Malta makes sense

The Maltese islands are a small cluster of 3 islands located in the centre of the Mediterranean. The islands have historically been strategically important for many reasons. The islands are a melting pot of cultures including European cultures, north African, … Read More

Has HR rushed too quickly to the service centre?

Once upon a time, HR were viewed as fluffy people people, or at worst, pen-pushers who took your holiday forms. Today, apparently, they’re a faceless department, a phone number, a web portal… HR as we knew it has been killed … Read More

E-Invoicing: The Catalyst for AP/AR Automation

This is not your father’s business environment. Changing global demographics and shifts in how technology is delivered, accessed and used are dramatically changing the way we live, engage, and work.

Thanks to the rapid convergence of the cloud, mobile computing, … Read More

Ariba

Ariba, Inc. is the world’s business commerce network. Ariba combines industry-leading cloud-based applications with the world’s largest web-based trading community to help companies discover and collaborate with a global network of partners.

Using the Ariba® Network, businesses of all sizes … Read More

The critical nature of planning

Planning is one of those words that instantly fill people with dread, but if you want to move up the corporate food chain it’s something you will have to get good at – and fast.

The age-old adage that “failure … Read More

What should I outsource and what do I keep in-house?

When considering outsourcing there are a number of questions you should be asking yourself to make sure you get the business dimensions right.

What are my core competencies? If your core competence is customer care then don’t outsource it, keep it … Read More

Box-it’s Clients Say…

Our clients tell you how they’ve gained efficiencies, saved money and been superbly looked after by Box-it over many years.

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