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Outsource magazine: thought-leadership and outsourcing strategy | April 25, 2014

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Ravichandran Venkataraman

Ravichandran Venkataraman

Senior Vice President, GBS

Ravi is a Leader with a proven track record spanning 30 years having worked in India, London and Bahrain. Leading large, remote, multicultural teams, developing and executing business relevant strategies and developing key talent are Ravi’s core competencies.

This, he has demonstrated on complex assignments covering Accounting, Auditing, Consulting, Banking and Shared Services. Ravi has successfully managed starting up, growing and maintaining businesses, managing P&Ls and Cost Centers, Front Line (Sales, Marketing), Product Development & Innovation, Consulting and Functional Experience such as Accounting, Business Finance, Operations, Technology and Risk. Industry exposure includes Audit & Accounting Practice, Consulting (FMCG, Agriculture, Airlines, Manufacturing), Government, Manufacturing, Technology and Banking.

In his current role as Senior Vice President of HP’s Global Business Services, Ravi is responsible for developing the company’s shared services strategy and its global operating model. After stepping into this role in June 2011, his current scope of functions includes managing a multi-function shared service covering finance and accounting, human resources, supply chain, order management (product and services), marketing and communications. He leads a team of 18,000 people spread across 14 major centers and co-located in 58 countries including the U.S., India, China, Mexico, Costa Rica, Argentina, Poland, Romania, and Singapore, among others. Prior to this he was the Head of GBS India.

Ravi joined Hewlett Packard from ANZ Bank’s global back office where he was the Managing Director, responsible for managing a team of over 5000 in technology and operations.

Ravi’s qualifications include B.Com, FCCA (UK) and ACMA (UK). He is an active member of the Shared Services Online Network (SSON), London/Singapore and writes in the Outsource Magazine, UK.

Ravi is married to Deepa and has two daughters Durga and Divya. Ravi enjoys music, plays the guitar and writes in his free time. He blogs at

Posts By Ravichandran Venkataraman

SSOs: moving up the value chain

April 3, 2013 |

Many articles have been written on how shared service organisations (SSOs) can and should move up the value chain. Typically, we talk of complex work, process work, knowledge processes, etc. when we talk of value. The emphasis is to show … Read More

Shaken and stirred

October 19, 2010 |

James Bond 007 walked in to the casino after being chased around the city over the last hour. He had, as usual, escaped by the skin of his teeth.  He walked up to the drinks counter, ordered his drinks and … Read More

Economics is a great leveller

September 16, 2010 |

“You are taking away jobs and making so many jobless in the US,” said a visitor to the Offshore Centre that I headed in my previous job, giving me a smirk.  I replied, “Before continuing, I would like to show … Read More