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Outsource magazine: thought-leadership and outsourcing strategy | May 4, 2015

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About Ravichandran Venkataraman

Ravichandran Venkataraman

Ravichandran Venkataraman

Director, Floretz Academy Pvt. Ltd., Bangalore

Ravi is a Leader with a proven track record spanning 30 years having worked in India, London and Bahrain. Leading large, remote, multicultural teams, developing and executing business relevant strategies and developing key talent are Ravi’s core competencies.

This, he has demonstrated on complex assignments covering Accounting, Auditing, Consulting, Banking and Shared Services. Ravi has successfully managed starting up, growing and maintaining businesses, managing P&Ls and Cost Centers, Front Line (Sales, Marketing), Product Development & Innovation, Consulting and Functional Experience such as Accounting, Business Finance, Operations, Technology and Risk. Industry exposure includes Audit & Accounting Practice, Consulting (FMCG, Agriculture, Airlines, Manufacturing), Government, Manufacturing, Technology and Banking.

Ravi previously held positions as the Global Head and Senior Vice President of HP’s Global Business Service and the Managing Director of ANZ’s Global Back Office in India.

Ravi’s qualifications include B.Com, FCCA (UK) and ACMA (UK). He is an active member of the Shared Services Online Network (SSON), London/Singapore.

Ravi is married to Deepa and has two daughters Durga and Divya. Ravi enjoys music, plays the guitar and writes in his free time. He blogs at

Posts By Ravichandran Venkataraman

The new-age Learning & Development professional

December 16, 2014 |

The Learning & Development (L&D) function in an organisation typically sits with the HR function or in business and, in some cases, is stand-alone. L&D has focussed on Leadership Development, training methodologies, soft skills training, technical training and the like. … Read More

New frontiers in outsourcing: Sustainable Impact Sourcing

August 19, 2014 |

Several ancient philosophies say that only those who make a significant positive impact to the societies in which they operate can sustain over a long period of time. This has been proven time and again for both individuals – Buddha, … Read More

OPINION: A new world order beyond automation and offshoring

August 5, 2014 | 2

Centuries ago, many Indians believed that crossing the oceans is a sin. Even though they had built ships that could work in oceans, it was still felt that crossing the oceans was a sin. Of course, there are different views … Read More

The next-generation shared service centre

May 1, 2014 |

Going up the value chain and providing value to business have been talked of since BPOs/shared service organisations started years ago. However, even now, many companies treat offshoring or BPO play as one that saves costs. Whilst that is true … Read More

SSOs: moving up the value chain

April 3, 2013 |

Many articles have been written on how shared service organisations (SSOs) can and should move up the value chain. Typically, we talk of complex work, process work, knowledge processes, etc. when we talk of value. The emphasis is to show … Read More

Shaken and stirred

October 19, 2010 |

James Bond 007 walked in to the casino after being chased around the city over the last hour. He had, as usual, escaped by the skin of his teeth.  He walked up to the drinks counter, ordered his drinks and … Read More

Economics is a great leveller

September 16, 2010 |

“You are taking away jobs and making so many jobless in the US,” said a visitor to the Offshore Centre that I headed in my previous job, giving me a smirk.  I replied, “Before continuing, I would like to show … Read More